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Parenting, Moment by Moment

Refund policy

Last updated November 2, 2026 · Moment by Moment

If the app isn't helping your family, you get your money back. 30 days, no questions asked.

How it works

  • Write to [email protected] within 30 days of your purchase, from the email you used to buy, or with your order number.
  • We will reply within 3 business days and refund the full amount.
  • The refund goes back to your original payment method through Dodo Payments. Your bank may take 5 to 10 business days to show it.
  • After a refund, your code stops working on all devices.

After 30 days

We will still refund a duplicate charge or a purchase that never worked because of a problem on our side. Write to us and we will make it right.

Moment by Moment

Parenting, Moment by Moment gives general information for education only. It is not medical, psychological or legal advice, and it doesn't replace a doctor or qualified professional. In an emergency, call your local emergency number.

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