Parenting, Moment by Moment
Refund policy
Last updated November 2, 2026 · Moment by Moment
If the app isn't helping your family, you get your money back. 30 days, no questions asked.
How it works
- Write to [email protected] within 30 days of your purchase, from the email you used to buy, or with your order number.
- We will reply within 3 business days and refund the full amount.
- The refund goes back to your original payment method through Dodo Payments. Your bank may take 5 to 10 business days to show it.
- After a refund, your code stops working on all devices.
After 30 days
We will still refund a duplicate charge or a purchase that never worked because of a problem on our side. Write to us and we will make it right.