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We're happy to help with your purchase, opening the app on a device, refunds, or anything else.

Before you write

• Can't find your link? Search your email for “Moment by Moment”. The receipt has your code and the “Open your copy” link.
• Using all 3 devices? Open the app on a device you no longer use, then go to Me, then Free up this device.
• New phone? In the app, go to Me, then Back up. Open the file on the new phone with Restore.

For medical questions, please talk to your child's doctor. In an emergency, call your local emergency number.